Three small tasks every day for 60 days. Your streak counts every day you show up in the app — skip a day entirely and it goes back to zero unless a protection catches it. In Hard Mode a day only counts once all 3 tasks are done. Pro users get one "slip" per 14 days that doesn’t break the streak; a Streak Shield does the same for anyone who holds one.

Day 60 opens your finale — provided you executed on at least 30 of the 60 days: a recap from your real data, your contract stamped FULFILLED, and the Day-60 chest with 300 coins plus a sealed badge. With fewer than 30 executed days there is no ceremony and no chest: the app tells you how many days you are short and you decide — keep the cycle and still deliver them, or start fresh. From the finale you pick one of three paths: Cycle 2 · Standard (a fresh 60 days), Cycle 2 · Hard Mode (a fresh 60 days, streak dies on any miss) or Maintenance Mode (no new cycle, Hard Mode is put down — your streak simply keeps running, Academy and clean streaks move up front). Nothing is deleted: streak, XP, coins and badges stay, and your certificate stays available in Your Journey. Your Pro subscription is not tied to the 60 days — it keeps running through Apple until you cancel it in iPhone Settings, whichever path you pick.

With no protection in play the streak resets to 0 and you start over the next day. A single missed day can be caught: Pro's Streak Insurance absorbs one every 14 days, and a Streak Shield does the same if you hold one. Two missed days in a row reset the streak either way, and in Hard Mode nothing is spent without asking you first. That is the whole point — discipline isn't motivation, it's recovering from the slip without quitting the program.

Settings → Account → Manage Subscription opens the iOS Subscriptions screen, or directly: iPhone Settings → Apple ID → Subscriptions → StepZero. Apple manages all billing — we never see your card.

Refunds are handled by Apple directly. Go to reportaproblem.apple.com, sign in, find the StepZero purchase, request a refund. We don't have a card on file so we can't process it on our side.

Settings → Danger → Delete Account. This wipes all local data and removes your auth row from our database within 30 days. Pro subscriptions must be cancelled separately in iOS Settings.

Email + name (only if you sign up), your Coach Zero chats (processed live to write the reply — the transcript is not kept, but the Coach may save short durable facts to your Coach memory, which you can view or delete anytime in Settings), and your progress (stored on your device, and synced to your account for profile + leaderboard when you are signed in). No analytics SDKs, no advertising IDs, no location, no contacts. See Privacy Policy for details.

Yes. It runs on Anthropic's Claude — a frontier LLM, real reasoning. Free users get 5 messages/day, Pro gets 50. Coach Zero detects crisis signals (suicide, self-harm) and switches to local hotline mode immediately.

Coach Zero auto-detects whatever language you type in and replies in that language. If you set the app to German but write to him in English, you'll get an English reply. Set the app language in Profile to control everything else.

Stop reading this. Go to Tools → Crisis Help · Hotlines. Call a local hotline (Germany 0800 111 0 111, US 988, UK 116 123). StepZero is for discipline-building, not crisis intervention. You deserve a human, right now.

Email support@usestepzero.com. We reply within 48h. For privacy questions, write to support@usestepzero.com.